Mental Health Emergency Response Line

For anyone involved in a mental health emergency in the community – including individuals, families/carers, member of the general public or health professionals.

Clinicians at MHERL provide assessment, specialist intervention and support for people experiencing a mental health emergency and if required, referral to a local mental health service.

These services should be used by people involved in a mental health emergency in the community. These might include:

  • individuals who feel that they need urgent assistance
  • families or carers of those with a mental illness
  • members of the general public who witness a mental health crisis and need assistance
  • health professionals
  • community welfare service providers