Support Services


The StandBy program is focused on supporting anyone who has been bereaved or impacted by suicide at any stage in their life, including:

  • Individuals, families and friends
  • Witnesses
  • First Responders
  • Service Providers

StandBy is accessible 24 hours a day, seven days a week, providing free face-to face and/or telephone support at a time and place that is best for each individual.

The program offers coordinated evidence-based support and resources (including connections to local services and groups) that is individualised for each person’s unique circumstance. This support is continued for up to two years to ensure those that engage with StandBy are not alone and receive ongoing support.

StandBy is guided by local advisory groups – which includes community stakeholders as well as those with lived experience. StandBy National is informed by our National Lived Experience Advisory Group.

StandBy builds community preparedness and resilience through extensive training to community and professional groups to ensure effectiveness and that duplicated effort is avoided. The program is also ideally placed to offer a settings-based approach, providing group support after a suicide for schools, workplaces and community groups.

People in the Deaf and Hard of Hearing Community can connect to StandBy through SMS (0428 842 041), 6am – 10pm, 7 days per week.

The South West (WA) StandBy service is delivered across the whole South West region – from Waroona in the north across to Boyup Brook in the east and down to Pemberton in the south.

South West Coordinator – Lisa Laschon

1300 727 247,

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